What to expect when you're expecting a license

OK, done! Where’s my track?

You will automatically be signed up for a Muusi account after checkout and receive an email with your password. Make sure you are logged in to your account, there is a download link next to the song that you purchased. Or if you like words, it’s in the download link of the email confirmation.

What kind of audio files can I get?

Once you make your purchase, you will receive download links for the following: 320 kbps mp3, AIFF and WAV.  If you don’t see what you need, please get in touch.

Oh, I gotta get a receipt -- where is that?

You will receive the receipt as an email confirmation after you check out. If you need an additional copy, please let us know!

Can I submit music for muusi?

Go to our Artist Submission page and follow the process. It’s easy.

The wrong track got purchased, what do I do?

If you haven’t published the track, we can exchange it for you within 7 days of the purchase. Get in touch with us to sort it out.

Do you offer blanket licenses or yearly subscriptions?

Get in touch and we’ll see what we can do.

Oh, I changed my mind I need a refund.

Sorry, we can’t control your mind.

More questions? Check out our other unbelievably helpful resources: